TERMS OF SERVICE

Budget Balancers Marketing Co.
Last updated: December 3, 2025

Please read these Terms of Service (“Terms”) carefully before purchasing or using any services provided by Budget Balancers Marketing Co. (“the Agency,” “we,” “us,” or “our”). By accessing our services, the client (“you,” “your,” or “the Client”) agrees to be bound by these Terms.

1. Services Provided

Budget Balancers Marketing Co. offers digital marketing services, including but not limited to:

Google Ads optimization
Meta Ads strategy
Content creation and SEO-friendly writing
Branding and creative direction
Analytics and reporting
Marketing audits
Monthly marketing support and retainers
Add-on services and project-based work

All services are customized and delivered based on the scope agreed upon at the time of purchase.

2. Payment Terms

2.1 Accepted Payment Methods

We accept:

Credit/debit card payments
Upfront one-time payments
Monthly subscriptions
Monthly retainers

2.2 Upfront Payment Requirements

All one-time services, project-based services, audits, and add-on services require 100% upfront payment before work begins.

2.3 Monthly Subscription & Retainer Payments

Monthly subscriptions and retainers are billed every 30 days and require payment in advance for the upcoming service period.

3. Service Start & Delivery

3.1 When Work Begins

Work begins after both:

Payment has been received, and
All required materials, brand assets, platform access, and information have been provided by the Client.

3.2 Delivery Methods

Completed work may be delivered through:

Email
Shared Google Drive
PDF reports
Live screenshare meetings
A project management platform (as applicable)

3.3 Timelines & Turnaround

The Agency provides estimated turnaround times.
Timelines may be mutually agreed upon, but may shift based on workload.
Deadlines begin only after all required materials are received.

4. Client Responsibilities

Clients agree to:

Provide accurate information and timely access to required accounts
Communicate promptly to maintain project timelines
Review deliverables and request revisions within the allowed revision window
Understand that delays caused by the Client will delay the project

If the Client fails to provide necessary materials, work will pause and deadlines will shift accordingly.

5. Revisions Policy

5.1 Included Revisions

Clients may request up to 3 revisions per deliverable at no additional cost.

5.2 Additional Revisions

After 3 revisions, a fee of $20 per revision applies.

5.3 Revisions After Approval

Any revision requested after final approval will incur a $20 revision fee per request.

6. Refund & Cancellation Policy

6.1 Non-Refundable Services

All services offered by Budget Balancers Marketing Co. are non-refundable.
Once work has begun, no refunds or partial refunds will be issued for any reason.

6.2 Cancellations Before Work Begins

Clients may cancel only before work begins, and cancellation requests must be submitted at least 24 hours before the scheduled start time.
Payments remain non-refundable.

6.3 Cancellations After Work Begins

No cancellations will be accepted once work has started.

6.4 Monthly Subscription & Retainer Cancellations

Monthly plans auto-renew every 30 days, unless canceled.
Clients must request cancellation at least 24 hours before the next billing date.
If cancellation is not submitted in time, the next billing cycle will process and remain non-refundable.

7. Ad Spend Payments

All advertising costs (Google Ads, Meta Ads, or other platforms) are paid directly by the Client to the advertising platform.
The Agency does not process, control, or refund ad spend.

8. No Guarantee of Results

Due to factors outside our control, the Agency does not guarantee specific results, including but not limited to:

Click-through rates
Conversions or sales
Cost-per-click or cost-per-lead
Platform performance
Algorithm stability

Client performance varies based on industry, competition, ad quality, targeting, budget, and market conditions.

9. Platform & Industry Risks

The Client acknowledges that:

Digital platforms may experience outages or account restrictions
Algorithms may change without notice
Performance may fluctuate seasonally or competitively
Changes made by the Client may negatively affect results
Limited access or revoked permissions may stop work

The Agency is not responsible for performance dips caused by these factors.

10. Intellectual Property & Usage Rights

10.1 Ownership

The Client owns the final deliverables (content, designs, reports) after final payment is received.

10.2 Restrictions

Clients may not:

Resell our work
Repurpose deliverables for unrelated businesses
Share proprietary strategy documents
Claim authorship of Agency-created assets

The Agency retains ownership of all underlying strategy frameworks, templates, processes, and internal materials.

11. Termination of Services

The Agency reserves the right to terminate services if:

The Client engages in abusive or unprofessional behavior
The Client refuses to provide required materials
The Client violates payment terms
The Client violates these Terms

No refunds will be issued for terminated projects.

12. Limitation of Liability

The Agency is not liable for:

Lost revenue
Lost profits
Ad account issues
Platform outages
Business or website interruptions
Third-party platform behavior
Errors caused by Client edits or lack of access

Liability is strictly limited to the amount paid for the service in question.

13. Governing Law

These Terms apply globally and are governed by the laws of the State of Indiana, USA, without regard to conflict-of-law principles.

14. Acceptance of Terms

By purchasing, accessing, or using any service provided by Budget Balancers Marketing Co., the Client acknowledges that they have read, understood, and agreed to these Terms.